Shipping policy

Tawny Illustrations is based out of a small northern town in Ontario, Canada. This limits what carriers we can use for shipping, so we primarily use Canada Post to ship all orders. Canadian shipping is usually more expensive then most other places, so please keep in mind the cheaper shipping options do not include tracking. If you choose this option, we are not responsible for packages that may be lost in transit. If your order offers free shipping and you would like to pay additional for tracking, please don't hesitate to email me at tawnyillustrations@gmail.com. To protect myself and you, selecting tracked shipping is the safest and guaranteed way to receive your product, and if it is lost/damaged then we can refund/refill the order.